TotalDesk v1.7.31 – Unified WordPress Helpdesk System
TotalDesk is the ultimate WordPress plugin to manage all your customer support needs without relying on third-party services. It includes a ticketing system, live chat, email notifications, a knowledge base, FAQs, and more—all seamlessly integrated with your WordPress website.

From tracking support tickets to offering real-time chat and building a searchable knowledge base, TotalDesk provides a streamlined way to support users, improve service delivery, and reduce support costs.

Key Features:

• Ticket System – Full-featured support ticket management with priorities, statuses, and departments

• Live Chat – Real-time messaging for quick customer support

• Knowledge Base – Easily build and organize help articles

• FAQs Management – Display categorized frequently asked questions

• Custom Widgets – Search box, recent tickets, top FAQs, and more

• Email Notifications – Automated alerts for ticket activity

• User Feedback – Allow users to rate responses and articles

• Multi-Agent Support – Manage teams and departments

• Front-End Submission – Allow users to submit tickets from the site

• Performance Logging – Track load times and errors for efficient support

What’s New in v1.7.31:

• Improved ticket filtering and sorting options

• Enhanced compatibility with latest WordPress versions

• Minor bug fixes and performance improvements

✅ Ideal For:

• SaaS Platforms & Tech Companies

• Online Stores & eCommerce Businesses

• Web Hosting Providers

• Agencies & Freelancers

• Membership Sites & Course Creators

✅ Why Choose This GPL Version?

• ✅ Fully GPL Licensed – Safe, legal, and secure

• ✅ No Activation Needed

• ✅ Use on Unlimited Client or Personal Projects

• ✅ Lifetime Free Updates